◾ Overview
Once your company's payroll has been processed, the Tempus Team will issue your payslip out to your nominated email address.
Your nominated email address is provided to us by your company; and is the same email address you use to login to the Tempus platform (if you have been granted online access).
If you have been granted online access, you can also view all your payslips via the Tempus platform directly.
◾ Access Payslip via Email
You will always be emailed a copy of your payslip when your company's payroll has been processed.
Keep a look out for an email with:
- the subject line "New pay slip available" and;
- the sender being "noreply@payrollbytempus.com"
Once you receive this email; you can click on the link at the bottom of this email to "Download your pay slip now". This will download a PDF of your payslip to your local device (e.g. your downloads folder) where you can view it from there.
We recommend that you ensure you store any downloaded payslips in a safe and secure fashion.
◾ Troubleshoot Payslip Not Received via Email
Sometimes, your email provider may classify the payslip available email as junk. This is a configuration issue with your email account, and it has likely been filtered into your junk/spam folder.
- To begin; open your junk/spam folder and search for the email by subject line "New pay slip available". Alternatively you can search for emails received from "noreply@payrollbytempus.com".
- Once you have found the email/s; be sure to add "noreply@payrollbytempus.com" to your safe senders (or) not-junk list; to make sure future payslips do not get filtered out of your inbox.
⚠️ NOTE: Microsoft provided email services (e.g. hotmail.com / outlook.com / office365 accounts) have particularly strong junk filtering rules by default.
If you are still having issues locating your payslip on your email; please raise this with your payroll contact; who will aim to assist you.
◾ Access Payslip via Tempus Platform
1. Login to your Tempus profile at secure.payrollbytempus.com
2. After you login; you will be presented with the Employee Dashboard. On the left hand side click on Documents >> Pay Slips.
3. This will take you to the page where you can view all the pay slips issued to you. Expand the relevant year/month to view the payslips issued to you during that time. Once you have found the payslip you are after; click on it to open it.
4. With the pay slip open, you can either choose to have this payslip emailed to you, or you can download this payslip.
This will download a PDF of your payslip to your local device (e.g. your downloads folder) where you can view it from there.
We recommend that you ensure you store any downloaded payslips in a safe and secure fashion.